FAQs
Promise Gluten Free products are shipped from Ontario.
Promise Gluten Free products are shipped via Canada Post Parcel.
Yes. There is $10 flat fee for shipping.
We ship to any Canadian address.
Promise Gluten Free products are kept frozen until the day your order is processed and shipped. Our pick and pack team take great care to ensure your order is complete and packaged so that you can enjoy the products in your order.
We are currently shipping orders daily (Monday thru Friday). Once your order has shipped, it should arrive in 1-7 days. You will receive an email once your product has shipped with the tracking information, so you can track the progress of your shipment.
There is no minimum order.
Yes. Promise Gluten Free products are designed to help you enjoy your life the way you want to, without compromising on taste or quality. We are always innovating to bring you something new, pushing the boundaries on gluten free baking.
The Soft White Loaf, the Soft White Rolls and the Rustic White Cob are vegan.
Most Promise Gluten Free products are shelf stable for 21 days after thawing.* The products are kept frozen until the day they are shipped. Once received, the product can be refrozen. There is a note included in your shipment with the date the product was thawed and all of the details.
Yes. Promise Gluten Free products are available at the following retailers.